We always put customer satisfaction in the first place and stand in your perspective to solve your problems. Each product will be tested by the company's special strict quality control department before shipment to ensure that the quality of the product is guaranteed.
About Returns and Exchanges:
Our company promises that you can make a refund or return within 30 days from the date of purchase, but please note that the product you purchased must be purchased from this official website. We would greatly appreciate your willingness to contact our customer service team.
You will need to email customer service with the following information:
1. the order number of the product purchased
2. a copy of the invoice provided by Gearelec
Once available and the product has been shipped back to the warehouse, please send the tracking information of the shipment to Customer Service.
PLEASE NOTE - Returned products must be in good physical condition (not physically damaged or broken), in the original packaging and its contents, and must contain all the accessories you received at the time of purchase.
CANCELLATION OF RETURN ORDERS: Customers can only request a cancellation before the parcel is shipped. Once a tracking number has been generated, the order has been shipped.
All products have a one-year warranty: within one year of the product if the customer in the normal use of the state of any operation, quality problems, you can contact our customer service in a timely manner, return or exchange or consulting. Please use with pleasure, we have been around you!